Jewelry Repair & Remake
From pearl restringing to custom remakes, our Roppongi showroom handles repairs and restorations in-house. Walk-ins are welcome during business hours, or contact us to schedule an appointment.
- In-House Workshop
- Traditional Japanese Technique
- Since 1969
- Walk-ins Welcome
Pearl restringing.
Our master stringer uses traditional Japanese technique, tying individual knots between each pearl on silk thread. Individual knotting prevents pearls from rubbing against each other and ensures that if a strand breaks, only one pearl can come loose.
Have your strand checked when knots appear loose, the thread looks discolored, or the strand has lost its natural drape. For frequently worn strands, a professional restringing every one to two years is recommended.
Complimentary restringing for all pearl strands purchased from Pearls.jp.
Our services.
Pearl Jewelry Repair
Loose or detached pearls from earrings, rings, pendants, and brooches. We assess the piece and determine the best approach — whether re-setting, re-gluing, or rebuilding the mounting.
Ring Resizing & Polishing
Professional resizing to fit comfortably, along with surface polishing to restore the original finish. Available for gold, platinum, and silver rings.
Sonic Cleaning
Ultrasonic cleaning for diamond and gold jewelry removes built-up oils, dust, and residue. Takes approximately five minutes and restores the original brilliance of your piece.
Custom Remake
Transform existing pearl or diamond jewelry into something new. Bring your pieces to the showroom and work with our team — whether updating a setting, combining elements, or starting fresh with your stones.
Insurance Appraisals
Written appraisals for insurance documentation, providing current market valuation of your jewelry.
Available for items purchased from Pearls.jpHow it works.
Get in Touch
Walk into our Roppongi showroom during business hours, or contact us by email or phone to schedule an appointment. No referral needed.
Assessment
We examine your piece on-site, explain what's needed, and provide a timeline and cost estimate before any work begins.
Repair & Return
Work is completed in our workshop. We contact you when it's ready for pickup — or arrange insured shipping for customers outside Tokyo.
We specialize in genuine pearl and fine jewelry. We reserve the right to decline work on costume jewelry, imitation pearls, or pieces that cannot be safely serviced. If you're unsure whether your piece qualifies, contact us before visiting.
Visit us in Roppongi.
Our showroom is located on the 5th floor of the ISO Building in Roppongi. Walk-ins are welcome during business hours — no appointment necessary for assessments or drop-offs.
- Address
- ISO Building 5F, 4-9-5 Roppongi, Minato-ku, Tokyo 106-0032
- Phone
- +81-3-3404-3853
- [email protected]
- Hours
- Monday–Friday, 10:00–17:30 JST
- Directions
- Open in Google Maps →
